Akishop-Service is a system built into Akishop.jp that makes it possible for the customer to deposit funds in order to buy things from other places in Japan. Basically, it's a service that we started to help customers buy things that are not sold directly by Akishop.jp.
How it works
So basically it works like this:
1. First you choose what amount you want to deposit and go through the Check Out like normal. Be sure to deposit an amount that is similar to what the item(s) you want cost.
You deposit funds by going here.
After that you contact us and tell us what you want us to buy or bid on for you. Be sure to provide as much information as possible so we know exactly what you want, either through e-mail or Live Chat.
2. Once we bought the item or won the auction we will inform you once it arrives at our warehouse. Photo(s) will also be sent to you so you can check if it is the correct item (we do not open packages so if it is packaged in a carton box we will not be able to open it).
3. We will send you the total cost for your items together with the shipping price. If you have already deposited enough money then we will automatically go ahead to the shipping stage. If there is not enough deposited money then we will tell you and notify you how much is missing so you can deposit what is left.
Any money that is left after the purchase will be refunded back to you.
4. Your package is shipped with tracking.
The maximum size and weight of a product that we can ship depends on what shipping option you use and what country you live in. If the product is over 1 meter in length or weighs over 30 kilograms please contact us first.
There are plenty of forbidden items that we can not send. Please see below for some prohibited items:
Explosive and flammable items: Any flammable liquids like Alcohol, Oil, Gasoline et.c), any sprays or gas tubes, gases et.c.
Illegal goods: Drugs, weapons of different sorts, guns, gunpowder et.c.
Living things: Plants, animals, seeds, mushrooms, bacteria et.c.
Other: There are other things as well as for example some products with batteries, adult toys et.c.
If you are not sure about something please contact us before hand so we can check.
Regarding custom duties there are a certain amount of goods that you can import without paying custom fees. In the event that an item exceeds the duty-free limit, then you have to pay an import tax. These restrictions are different in each country. Please use a Google search in your language for "customs duty import" with your country name.
Your item(s) will ship after the goods have arrived and you have paid and agreed, until then it will be in our warehouse. It is up to you to decide when you want your item(s) shipped.
All packages have tracking numbers. Once the package has been shipped you will be able to track it.
Where to shop
You pay the item price, Akishop.jp fee of 300 yen per item/auction and international shipping fee. At times you will also have to pay for shipping within Japan and bank transfer fees within Japan too, it depends on the seller.
We always take a picture of the item(s). If you want to ask a seller something or want something translated we can do this over e-mail as soon as possible, not through Live Chat.
Storing the product in our warehouse for more than 30 days will cost you 80yen/day per item.
It is possible to re-package your goods to make it more durable if needed, this service cost 500 yen extra. We do this in such a way that the package will be able to withstand most shipping situations.
You have to make a deposit first before you start buying/bidding. If you want to bid on an auction, then you should deposit enough money to at least cover the bid, Akishop.jp fee (300 yen) and a potential domestic shipping fee and bank fee (around 300 yen). Once the item(s) you have purchased have arrived at our warehouse you have to pay for the international shipping fee as well.
You can also ask for a refund for the deposit. To get a refund please contact us through e-mail. Refunds are manually done and, as a result, it might take a 1-2 days to have it processed.